We organize tastings of wine in wineries across Slovenia and Croatia
Beautifull presentation for guests from our Guided tour of Slovenia
Best tasting food freshly caught in the sea
We organize tastings of wine in wineries across Slovenia and Croatia
Hidden Treasure Logo_1x
Beautifull presentation for guests from our Guided tour of Slovenia
Hidden Treasure Logo_1x
Best tasting food freshly caught in the sea
Hidden Treasure Logo_1x
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TERMS AND CONDITIONS OF BOOKING

By paying your deposit you acknowledge that you have read and understood our Terms and Conditions for Booking as outlined below and you agree to be bound by these Booking Conditions.

WPA PTY LTD ABN: 601 989 995 trading as Hidden Treasure Tours, act as a tour operator contracting some other tour operators, tour guides and other providers, herein referred to as Service Providers

  • Getting started: A booking is made by completing the booking form and returning same with applicable deposit, as stated on a booking form (if not stated otherwise, 30% of final sum must be paid).
  • A tour confirmation packwill be sent to you as soon as possible after receipt of your booking form and deposit.
    • Please note the deposit is strictly non-refundable. Payment:Final balance is due 60 days prior to your departure from Australia. If you book less than 65 days prior to departure then full payment must be made at time of booking. If payment is not made by due date, we reserve the right to cancel your booking.

TRIP PRICE

The Trip price is based on cost and exchange rates current at the time of printing this brochure. We reserve the right to adjust prices due to exchange rate fluctuations. Wherever possible we will endeavor to contact you and allow you to make full payment to avoid an increase due to exchange rate fluctuations, however, we cannot guarantee that this will be possible. If we receive any increase in prices for services, these increases may be passed on even after the final balance has been received.

Our prices are presented in AUD ($). Our prices include only what is listed in programs and exclude airfares to and from Slovenia or Croatia or any other part of the world.

TRAVEL INSURANCE

It is a condition of booking that you arrange comprehensive travel insurance prior to travel.If travel insurance cover cannot be obtained for a medical condition, or any other reason, you must advise us immediatelyWe recommend all participants to ensure your Travel Insurance has adequate coverage for cancellation and refund, luggage, medical expenses and repatriation, death and permanent disability.

You must provide your travel insurance policy number and the insurance company’s 24-hour emergency contact number no later than 10 days prior to departure. You will not be able to join the trip without these details.  If you have travel insurance connected to your credit card or bank account please ensure you have details of the participating insurer, the insurance policy number and emergency contact number with you rather than the bank’s name and credit card details.

VISAS & PASSPORTS

You must carry a valid passport and have obtained all appropriate visas (where applicable) for the countries you visit during your trip. Your passport must be valid for at least 6 months beyond the duration of your trip. We are not responsible if you are refused entry to any country because you lack the proper passport, visa or other documentation.

CANCELLATIONS:

BY YOU

If you cancel your trip cancellation fees apply.The fee is determined by the date that we receive written notification of your cancellation. Fees are as follows: Days before the start of the tour: More than 60 days: loss of deposit, 60 days or less: 100% of total booking cost. Depending on your reason for cancelling, charges may be recoverable by you under your insurance policy.

BY US

Our tours are subject to minimum numbers being obtained. We reserve the right to cancel the tour if minimum numbers are not achieved within 60 days of the scheduled start of the tour.We will advise anyone affected no later than 60 days prior to departure and in this case all monies paid to us by you will be refunded. No responsibility is taken by us for any costs incurred for goods or services purchased by you independently for this tour. These costs might include, but are not limited to, costs imposed by an airline or cancelled advance purchase airline tickets.

AUTHORITY ON TOUR

Tour operator Hidden Treasure Tours reserves the right to refuse participation prior to or during a trip to any individual whose behaviour and/or attitude interfere with general enjoyment and well-being of other tour members and if anyone, participant or Tour operator Hidden Treasure Tours or/and their subcontractors, are endangered by this individual.In case any of the above mentioned occurs, tour operator Hidden Treasure Tours or/and their subcontractors will not be liable to refund or pay any compensations as such. In no case is tour operator Hidden Treasure Tours or/and their subcontractors liable to refund for unused services.

Tour operator Hidden Treasure Tours or/and their subcontractors do not take responsibility for intoxicated participants.

YOUR CONTRACTUAL REQUIREMENTS

Once a contract exists between us, you agree to accept the authority and decisions of our employees, group leaders, agents and suppliers while on tour.If, in the opinion of any of these, your health or conduct appears likely to endanger the progress of a tour, you may be excluded from the whole or a part of the tour. In the case of ill-health, we may make such arrangements as we deem necessary and recover the costs thereof from you. If you commit an illegal act, we shall cease to have responsibility to or for you.

RIGHTS OF A TOUR OPERATOR

Tour operator Hidden Treasure Tours or/and their subcontractors reserves the right to change itineraries or tour arrangements if necessary or if the force majeure occurs.In the case of a tour cancellation by tour operator Hidden Treasure Tours, registered participants will be refunded in total amounts paid to Hidden Treasure Tours, which is not liable for any payments or compensations due to additional expenses such as non-refundable advance purchased airline tickets.

Hidden Treasure Tours will not be responsible for any loss or theft of personal belongings or damage caused by the change of the programme beyond the organizers control.

Hidden Treasure Tours will not be responsible for any incorrect information given to the customer by the selling agent.

You are advised that participation in any potentially hazardous activity is completely at your own risk. Always check the details of the insurance policy before participating as some activities may not be covered.

UNFORSEEABLE CIRCUMSTANCES

You must accept, for participation in Hidden Treasure Tours tour, that it is necessary to take into consideration the normal flexibility of an outdoor activity and acknowledge that delays and alternations and their results are possible.The company does not accept responsibility for losses or expenses due to delay or changes in other services, accidents, sickness, weather, strikes, war and other causes of unforeseen circumstances.

ACCOMODATION

If not stated otherwise, the tour price is per person, generally based on double room occupancy. In some location’s participants may occupy larger rooms/suites/apartments for more than two persons. Participants signing up individually, if they wish so, will be assigned roommates of the same sex.In most tours a limited number of single-occupancy rooms is available, for those paying the extra supplement.

SAILING

Sailing yachts as described on the web page take under consideration the number of occupants to be 8 or more. Hidden Treasure Tours reserve the right to downgrade the size (e.g.: number of the cabins) of the yacht if the numbers are fewer than 8. You agree to make no claims against us if the size or the brand of the yacht is not the same as mention on the web page.

Whilst we have an itinerary of what islands we will visit during the course of the 7 days; the sailing component of this trip is completely dependable on weather.  We reserve the right to modify and or completely change the route of sailing, to ensure that the wellbeing and safety of every passenger is not compromised. This is our number one priority.

HEALTH REQUIREMENTS

We are able to advise on mandatory health requirements; however, we are not medical experts. It is your responsibility to ensure that you obtain proper and detailed medical advice.Where you do not do so and whether or not you are allowed to participate in an activity, or suffer personal injury or death, we have no liability to you for any cost, loss or damage which you suffer nor will we refund you the cost of any unused portion of your travel arrangements. Clients with existing medical problems and pregnant women should check requirements with their general practitioner. If you have any concerns about your health and the various activities being held over the 17 days tour, it is up to yourself to disclose this so we can advise accordingly.

SPECIAL REQUESTS

We endeavour to fulfil any special request (e.g. vegetarian, vegan, gluten free meals) and will pass your request to our suppliers but do not guarantee that the request will be carried out.  Hidden Treasure Tours must have any requests stated at time of booking to allow our suppliers to have time to honour your request. We take the right to ammend the Terms and conditions of booking.

BAGGAGE

Two pieces of baggage not exceeding 25kg per person are allowed.Hidden Treasure Tours will not be responsible for any loss or theft or damage of personal belongings. However, the company will assist, where necessary for claims.

INSURANCE

Hidden Treasure Tours is fully insured according to the law for its activity, third party liability, work accidents for staff, and car passengers on our vehicles.

If you find any mistakes in the Terms and conditions of booking, let us know.

PHOTOGRAPHY & MARKETING

Any likeness or image of you secured or taken on any of our tours/trips may be used by the company without charge in all media(whether existing or in preparation) for bona fide promotional or marketing purposes, including without limitation promotional materials of any kind, such as brochures, slides, video shows and the internet.

PERSONAL INFORMATION

You authorise Hidden Treasure Tours and our agents to collect information about you and hold it at the Hidden Treasure Tours’ office.We will use this information for statistical analyses, for marketing, to provide services to you, for private development and for research purposes. Personal information about you may be used to enable Hidden Treasure Tours, our agents and third parties selected by Hidden Treasure Tours to access, maintain, investigate or market products or services. You may request access to and correction of your personal information. Requests must be in writing which includes by e-mail. Hidden Treasure Tours may charge a fee for the reasonable costs occurred in responding to these requests, but will disclose the costs to you before the costs are imposed.

APPLICABLE LAW

If any dispute arises in relation to the agreement between you and us, the laws of Australia will apply. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Australia and waive any right that you may have to object to an action being brought in those courts.

Thanks for reading our Terms and conditions of booking.

Book a tour: https://www.hiddentreasuretours.com.au/booking/

Check more about Slovenia: https://slovenia.si/

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